Product Plan
| Support Type |
|---|
Standard business hours
| Payment Type |
|---|
...
Only credit card
SLA
...
Services
...
Upgrades
Ability to upgrade on 3.x - tbd 4.x
Launch Date
...
Price
| SLA | Services | Upgrades | Launch Date | ||
|---|---|---|---|---|---|
| Standard business hours | Credit Card only | 2 days, 4 days, Web only | No | Yes (this means they can use their support tickets on the 4.0 when it comes out) | Jan 1st, 2017 |
Price
Support Plan | Tickets | Cost |
|---|---|---|
Tier 1 | 5 | $2,000 |
Tier 2 | 10 | $3,000 |
Tier 3 | 15 | $3,500 |
Comments: we need a way to track how many tickets a client has left for support
...
How to identify potential clients
Source | ActionComments | |
|---|---|---|
CRM: Return To Marketing | Professional Email | |
CRM: Closed Lost | Professional Email | |
CRM: Inactive | Professional Email | |
Forums | Professional Email, Popup (like the whitepaper one), Forum post. | |
New Leads | Automated page on our website |
Pricing Page Mockup
Request Tickets Form Mockup
...